Customer Support Volunteer for Royal Voluntary Service at Royal Voluntary Service

To meet with older people and to find out how RVS can provide the practical support they need to live the lives they want.

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Morning
(9AM - 1PM)
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Afternoon
(1PM - 5PM)
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Evening
(5PM - 8PM)
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Hours per week 4 hours
Location Royal Voluntary Service is located in the Foresterhill Lea building (2nd floor), Aberdeen Royal Infirmary, Aberdeen, AB25 2ZY. This role includes going to the homes of older people to talk with them. Travel expenses will be reimbursed. Please contact us if you are interested or if you have any questions at 01224 552923 or aberdeenhub@royalvoluntaryservice.org.uk
Description

Are you good at talking to people? Have you got strong interview and reporting skills? Then, boost your CV with RVS. We need volunteers to interview older people, in Aberdeen, who have been referred to us as having need of support and services to enable them to live independently and to get more out of life.
To do this we need to know what each older person needs and what we at RVS can do to help them achieve those outcomes. That's where you come in. You will interview and identify the needs of older people in their own homes and report back to the Service Manager helping her identify the services we can provide for that older person. An interesting and worthwhile role with its own obvious rewards.

This opportunity will assist you in gaining the following skills:

  • Interpersonal/Confidence
  • Teamwork
  • Problem solving/Creativity
  • Planning/Organising

Training will be provided by the organisation for this position:

1) Structure of the meeting to include introduction, RVS services, communications skills (questioning, listening, clarifying and summarising);
2) An explanation of outcomes based approach;
3) Completion of forms;
4) Legal requirements: health and safety, protection of vulnerable adults, confidentiality.

a PVG check is required for this role.

About you

The organisation has indicated the following requirements from volunteers who want to take this opportunity.

Essential: Good communication skills; interest in helping older people live the lives they want; ability to travel around the local area; positive.

Desirable: Knowledge of confidentiality requirements; good time management; ability to complete basic administration tasks

Interested?

Submit your info to this organisation today.

Register now!