ChildLine Volunteer Counsellor at ChildLine in Scotland

ChildLine gives children access to confidential support and is a 24 hr service with volunteer counsellors available to listen to any problem

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(9AM - 1PM)
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Afternoon
(1PM - 5PM)
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Evening
(5PM - 8PM)
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Hours per week 4 hours
Location ChildLine in Scotland 3rd Floor Ruby House 8 Ruby Place Aberdeen AB10 1QZ
Description

At the NSPCC's ChildLine service in Aberdeen we are looking for additional volunteers to join our team and ensure children in the local area and across the country are supported and listened to.

Thousands of children speak to a ChildLine in Scotland volunteer counsellor every year because they feel they have no one else to turn to about their worries or concerns. And now, in addition to the helpline, young people can also contact ChildLine about their concerns via one-to-one online counselling and email.


Children and young people contact ChildLine by phone and online about a range of issues including bullying, abuse, neglect, sexuality, pregnancy and facts of life. Counsellors listen, assess and explore feelings and options with callers.

For child protection issues, e.g. abuse or suicide, volunteers work with a supervisor to assess the caller’s safety, whether we might need to get them help, and to ensure volunteers feel supported on difficult calls.
Calls must remain confidential to ChildLine, so we hold a brief before and debrief after counselling shifts to help volunteers deal with any difficult feelings or issues.

This opportunity will assist you in gaining the following skills:

  • Interpersonal/Confidence
  • Teamwork
  • Computer/Technical

Training will be provided by the organisation for this position:

Formal qualifications and experience are not required in advance of applying for this role, as ChildLine provide full training. Counsellor training takes around 50 hours, normally delivered in weekly 3 hour sessions. The training is assessable, and trainees need to complete the training and achieve the necessary skill levels in order to become volunteer counsellors.

About you

The organisation has indicated the following requirements from volunteers who want to take this opportunity.

Essential: A commitment to children and young people, an open mind and an ability to listen and support young people who need to talk.

Desirable: Listening skills, basic IT skills

Interested?

Submit your info to this organisation today.

Register now!