Customer Service Volunteer at WRVS

To meet with older people and to find out how WRVS can provide the practical support they need to help them live the life they want.

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Morning
(9AM - 1PM)
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Afternoon
(1PM - 5PM)
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Evening
(5PM - 8PM)
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Hours per week 4 hours
Location Throughout Aberdeen. The Organisational base is at 2nf Dloor, Foresterhill Lea Building Aberdeen Royal Infirmary Aberdeen Ab25 2ZN
Description

Are you good at talking to people? Have you got strong interview and reporting skills? Then , boost your CV with WRVS. We need volunteers to interview older people, in Aberdeen, who have been referred to us as having need of support and services to enable them to live independently and to get more out of life.
To do this we need to know what each older person needs and what we at WRVS can do to help them achieve those outcomes. That's where you come in. You will interview and identify the needs of older people in their own homes and report back to the Service Manager helping her identify the services we can provide for that older person. An interesting and worthwhile role with its own obvious rewards.

This opportunity will assist you in gaining the following skills:

  • Interpersonal/Confidence
  • Problem solving/Creativity
  • Planning/Organising

Training will be provided by the organisation for this position:

Role specific training for Customer Service volunteers will be given plus Subjects like Dementia Awareness, falls training and other role-related topics.

About you

The organisation has indicated the following requirements from volunteers who want to take this opportunity.

Essential: Good communication skills, including listening, questioning, clarifying, observation and responding.

Desirable: Good time management. Knowledge of confidentiality requirements.

Interested?

Submit your info to this organisation today.

Register now!